Latcham Direct are a Bristol-based print and communications company specialising in hybrid digital and print solutions. With clients spanning membership organisations, healthcare, local government, financial services, housing, utilities and enforcement, Latcham needed a website that reflected the breadth and depth of their expertise.
4D Digital were appointed to design and build a new website from the ground up, delivering a modern digital presence that would do justice to Latcham’s impressive client portfolio and specialist capabilities.
Understanding the brief
Latcham’s previous online presence didn’t reflect the calibre of their work or the strength of their client relationships. Organisations such as Cadent, the Royal Horticultural Society, Nottingham City Council and the Royal College of Midwives all rely on Latcham for critical communications – yet the website didn’t tell that story effectively.
The brief was clear: create a professional, sector-confident website that would showcase Latcham’s consultative approach, highlight their key sectors and solutions, and give prospective clients the confidence to get in touch. The site needed to feel modern and trustworthy without being overly corporate – warm enough to reflect Latcham’s values of being innovative, expert, caring, dynamic and diligent.
Website design & development
Working closely with the Latcham team, 4D Digital developed a custom WordPress theme guided by Latcham’s brand guidelines – a clean, teal-led palette with professional typography that balances authority with approachability.
The site architecture was built around Latcham’s key sectors: membership, health, education, local government, financial services, utilities, housing and enforcement. Each sector has its own dedicated page, allowing Latcham to speak directly to the specific challenges and compliance requirements of each audience.
Key features of the build:
- Dedicated sector pages tailored to each audience
- Custom case study templates to showcase client success stories
- Solution pages for products like IntelliDoc (hybrid mail) and Latcham inFORCEMENT
- A clear Discovery → Analysis → Design → Delivery methodology section
- Testimonials and client logos woven throughout
- Mobile-responsive design across all devices
- Secure dedicated hosting with WAF, malware scanning and ongoing WordPress maintenance
Content that builds confidence
A major part of the project was developing content that would resonate with Latcham’s diverse client base. Case studies were a critical element – each one telling the story of a real partnership, from Cadent Gas’s print management operations to the Royal Horticultural Society’s membership communications and Cheshire East Council’s dynamic billing service.
The site also features client testimonials prominently, with quotes from organisations like The RHS, Forestry England, the BVNA and Rowan Dartington providing genuine social proof of Latcham’s expertise and client care.
The overall tone strikes a balance between professional authority and warmth – reflecting a company that takes compliance and data integrity seriously, but also genuinely cares about the people it works with.
Hosting & ongoing support
Beyond the initial build, 4D Digital provides Latcham with dedicated hosting on a secure server, including regular backups, web application firewall protection, malware scanning and ongoing WordPress maintenance. This ensures the site remains fast, secure and up to date as Latcham continues to grow.
A platform for growth
Launched in August 2025, the new Latcham website provides a solid foundation for the company’s digital presence. The site effectively communicates Latcham’s breadth of expertise across multiple sectors, showcases their impressive client portfolio, and provides a clear path for prospective clients to engage.
With the website now established, 4D Digital continues to work with Latcham on their digital strategy – including exploring opportunities to expand their online presence for key products like IntelliDoc, their intelligent hybrid mail platform.